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Information Technology Services

We are responsible for the support and maintenance of all data and telecommunications technology at the college.

Our mission is to provide robust and reliable technology based services and equipment that further the strategic goals of the institution.

Those services include training and assistance to faculty, staff, and students, enabling them to make effective use of the technologies we provide.

Computer Support Services

Computer Support Services manages the computer servers and networks that underlie most use of high technology on campus. CSS also provides Help Desk services, supports the college's various web-sites, and maintains the college telephone and integrated messaging systems as well as Media Services.

Administrative Systems

Administrative Systems is responsible for the information and business systems that allow the college to function. These include the student records system and the financial management system.

Academic Technology

Academic Technology provides direct support to faculty in the use of both online and classroom instructional technologies. This includes our learning Management System, BLS Vista, and our Electronic Portfolio from Digication.

Upcoming Training

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 Active RFP's, RFI's, RFR's, etc.:

No active RFPs at this time.

 

Status Updates 

All systems are currently operational.

Be aware that UMass Online regularly schedules work on the Blackboard Vista system at 4am to 8am in the morning.

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Computer Support Services Staff, Location & Contact Information 



Administrative Systems Staff, Location & Contact Information
Academic Technology Staff, Location & Contact Information

 

Learning Portfolios